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Frequently Asked Questions

Solar power is still new for a lot of people and there are many questions that you may have when considering such an investment but we can help answer those questions so you can make the right choice in switching to solar energy.

Q: Do the solar panels store energy for night time?
A: Yes, the electricity generated by your system is used directly by your property when it is produced. Any power generated in excess of your home's requirements is sent out to the utility grid, spinning your meter backwards. This gives you an economic credit that is used to buy back the utility's power at night, or any other time that your home's electricity demand is greater than your system's production.

Q: What items in my property are powered by the system?
A: The electricity generated by your system will be used to power any and all devices and appliances plugged into your home's electrical service. Solar systems are to offset the total sum of your electricity usage.

Q: How long does it take to install?
A: Depends on how large of system is required. An average house can be installed in 30 days, once permits are issued.

Q: What is an inverter?
A: An inverter converts the DC (direct current) power produced by solar panels to common household AC (alternating current) power.

Q: My roof gets sun for most of the day; that would be enough for a solar system, right?
A:  It may or may not be enough to make a solar electric installation cost-effective, even though your roof gets sun for most of the day.  On a site evaluation CGE will be able to determine this for you. If there is not full sun, year-round, it may take longer for the system to pay for itself, which would decrease the return on your investment.  Removing or trimming trees around your property can help with better access to sunlight.

Q: How long will my solar system last?
A: Most solar panels come with a 25 year power output guarantee and are expected to last at least twice that long.  The power output guarantee on the solar panels is provided by the manufacturer of the panels and states that at the end of the 25th year, the solar panel will still produce a minimum of 80% of the original power output.

Q: If I move can I take my solar system?
A: Yes, you can take your solar electric system with you, but it’s best if you leave it on the original house because it increases the resale value of a home.

Q: What is the optimum angle for a solar system?
A: Equal to the latitude.  

Q: Will the panels create a glare that can disrupt planes flight path?
A: No. Our panels have a glare resistant tempered glass cover that minimizes reflected light.

REBATES AND TAX CREDITS

Q: What is the current rebate amount?
A: Please see the “Incentives” page for the most recent rebates.

Q: Who fills out my rebate forms?
A: CGE takes care of your rebate forms, every step of the way.

Q: How much is the federal tax credit?
A:  As of January 1, 2009 the federal government will provide a 30% tax credit for the cost of your system.

Q: How long will the reservation process take?
A: The Program Administrators are striving to take fewer than 30 days to confirm reservation requests.